Swingfire

A real-time monitoring center: calls, vehicles and events for every shift, also from the patrol car.

Design and development Municipalidad de San Miguel

Shift panel with a summary and a table of calls. — Illustrative recreation with fictional data: the original system is no longer online.

What it is

Swingfire put everything happening in a security shift on one screen: incoming calls, vehicles on the street and ongoing events. Patrol cars carried terminals to query the system from the field.

What it does

Shift summary with remaining time and available resources.
Call list by source, title, address and date.
Geospatial event mapping.
Access from patrol vehicles.

What I did

I built a real-time monitoring-center management system, deployed in three jurisdictions.
I took situational awareness to the street: patrol officers queried the system from in-car computers.
I brought each shift’s calls, vehicles and events onto a single screen.
I added geospatial event mapping and record lookups, so resources could be allocated with data.