LC Cheycron Blaine
ES Download CV
Back to work

Project /2022

Ojos en Alerta

A citizen-participation network for public safety: residents report what they see on WhatsApp and the city acts on every alert.

Visit ojosenalerta.org CTO since 2022 Ojos en Alerta
Home page with an aerial city view and the “I’m a city” and “I’m a resident” buttons.
The Ojos en Alerta website: entry points for cities and residents.

What it is

Ojos en Alerta connects residents with their city’s safety management. It started in San Miguel and now works as a network of cities, each with its own monitoring center, guard team and residents reporting through WhatsApp.

What it does

  • The resident sends a WhatsApp message: text, audio, image, video or location.
  • The city receives the alert, assesses it and acts on it.
  • The resident gets updates and follow-up on what they reported.
  • A local monitoring center and a municipal guard team sustain the model.

What I did

  • I’ve led the network’s technology since 2022: the platform that receives, organizes and follows up every resident alert.
  • I supported its leap from a program born in San Miguel to a network of more than 100 cities, where each one has its own monitoring center.
  • I designed and built Nexo OS, the console each center uses to turn a WhatsApp message into a response on the street.
  • I added a 3D map, weekly analysis and an AI-assisted deployment plan, always with a person making the call.
  • Network figures and the three steps for reporting an alert.

    Three steps: check your city is a member, send a message and get follow-up.

  • Three stages of the local citizen-safety model.

    The local model: infrastructure, team and citizen participation.